FAQ

Who is your official distributor and online retailer in China?

Hangzhou Quentin Digital Technology Co. Ltd is ZIWI’s official e-commerce distribution partner for online ZIWI Flagship Stores on Tmall and JD.com in mainland China. When purchasing ZIWI Peak online, we...

FAQ

What is the difference between your air-dried and canned recipes?

The foundation of ZIWI Peak's air-dried and wet recipes are the same ─ both are rich in New Zealand sourced protein and low in carbohydrate. The main difference is moisture...

FAQ

What is the digestibility of your recipes and how is it determined?

ZIWI Peak recipes are highly digestible. Digestibility is calculated by measuring the amount of calories and nutrients consumed and the amount of calories and nutrients excreted in the pet's stool.

FAQ

What does complete and balanced mean?

ZIWI Peak Air-dried, Steam & Dried and canned recipes are complete and balanced ─ meaning they meet all the daily nutritional requirements your pet needs. ZIWI Peak Booster recipes are...

FAQ

What countries are your vitamins sourced from?

To ensure our recipes are nutrient dense for all life stages, we include carefully selected vitamins and minerals sourced from reputable and traceable suppliers in New Zealand, Europe, Japan and...

FAQ

Where are your foods made?

ZIWI Peak foods are made in New Zealand in our own state of the art kitchens.

FAQ

Where do you source your meat and seafood?

ZIWI’s meats and seafood are exclusively sourced from New Zealand. All of ZIWI Peak meats are free of GMOs, antibiotics, growth promotants and added hormones.

FAQ

Are there any Dilated Cardiomyopathy (DCM) cases where ZIWI Peak was being fed?

There have been no reported cases where dogs showed DCM symptoms while being fed a ZIWI Peak recipe. More recently in June 2020, a scientific review of DCM in dogs...