Why is ZIWI Peak® Provenance Series being disco...
Due to the impact of Cyclone Gabrielle on our main air-dried facility, we have made the difficult decision to discontinue our ZIWI Peak® Air-dried Provenance Series. This is so we...
FAQ
Why is ZIWI Peak® Provenance Series being discontinued?
Due to the impact of Cyclone Gabrielle on our main air-dried facility, we have made the difficult decision to discontinue our ZIWI Peak® Air-dried Provenance Series. This is so we...
Are ZIWI dry and canned foods raw?
ZIWI Peak recipes have high inclusions of 100% raw meat, organs, ground bone, and seafood gently processed to preserve the nutritional integrity of the ingredients.
FAQ
Are ZIWI dry and canned foods raw?
ZIWI Peak recipes have high inclusions of 100% raw meat, organs, ground bone, and seafood gently processed to preserve the nutritional integrity of the ingredients.
Over what period should I transition from my cu...
We recommend a gradual transition when changing your pet’s diet to allow your pet’s digestive system time to adjust to the high nutritional value of our recipes. Start with a...
FAQ
Over what period should I transition from my current pet food to ZIWI Peak?
We recommend a gradual transition when changing your pet’s diet to allow your pet’s digestive system time to adjust to the high nutritional value of our recipes. Start with a...
Where can I find nutritional information about ...
Detailed nutritional analysis on each recipe is available on our website on the product pages.
FAQ
Where can I find nutritional information about your recipes?
Detailed nutritional analysis on each recipe is available on our website on the product pages.
What is the white coating on your air-dried food?
Due to the 100% natural meat ingredients used in our recipes, the natural fat sometimes rises to the surface – appearing as a thin coating called fat bloom. It may...
FAQ
What is the white coating on your air-dried food?
Due to the 100% natural meat ingredients used in our recipes, the natural fat sometimes rises to the surface – appearing as a thin coating called fat bloom. It may...
How long does it take to process a refund?
Once we confirm your refund request, the refund should be processed within 48 hours. Once the refund is processed, please allow 5 - 7 business days for funds to reflect...
FAQ
How long does it take to process a refund?
Once we confirm your refund request, the refund should be processed within 48 hours. Once the refund is processed, please allow 5 - 7 business days for funds to reflect...