What products are eligible for subscription?
Due to ongoing supply chain challenges, products eligible for subscription depends on stock levels. At this time, subscriptions are only offered on dog air-dried, dog treats and chews, and cat...
FAQ
What products are eligible for subscription?
Due to ongoing supply chain challenges, products eligible for subscription depends on stock levels. At this time, subscriptions are only offered on dog air-dried, dog treats and chews, and cat...
How can I be notified about promotions?
The best way to find out about our promotions and discount codes is by signing up for our newsletter! You can do so at the bottom of any page on...
FAQ
How can I be notified about promotions?
The best way to find out about our promotions and discount codes is by signing up for our newsletter! You can do so at the bottom of any page on...
Why is my discount code not working?
If your discount code is not applied, an error message will display on the checkout page. Your code may not apply if you have used it previously, or if it...
FAQ
Why is my discount code not working?
If your discount code is not applied, an error message will display on the checkout page. Your code may not apply if you have used it previously, or if it...
FAQ
Discount codes (also referred to as promo codes) can only be applied on the checkout page. If a code is applied correctly, you will see the applicable discount applied to...
How can I cancel or edit my order?
Once we begin processing an order, it can be difficult to edit or cancel it. If you would like to cancel or edit, please contact us as soon as possible. We cannot...
FAQ
How can I cancel or edit my order?
Once we begin processing an order, it can be difficult to edit or cancel it. If you would like to cancel or edit, please contact us as soon as possible. We cannot...
What if I did not receive my order?
If you have not received your order, please refer to your order confirmation to ensure the correct address was listed. Confirm that your order has been delivered according to your...
FAQ
What if I did not receive my order?
If you have not received your order, please refer to your order confirmation to ensure the correct address was listed. Confirm that your order has been delivered according to your...
Where can I find my order status and tracking i...
You will receive a confirmation email after placing your order as well as a tracking information email once it ships. If you have not received either of these emails, please...
FAQ
Where can I find my order status and tracking information?
You will receive a confirmation email after placing your order as well as a tracking information email once it ships. If you have not received either of these emails, please...