ZIWI

FAQ

What products are eligible for subscription?

Due to ongoing supply chain challenges, products eligible for subscription depends on stock levels. At this time, subscriptions are only offered on dog air-dried, dog treats and chews, and cat...

FAQ

What products are eligible for subscription?

Due to ongoing supply chain challenges, products eligible for subscription depends on stock levels. At this time, subscriptions are only offered on dog air-dried, dog treats and chews, and cat...

Why is my discount code not working?

If your discount code is not applied, an error message will display on the checkout page. Your code may not apply if you have used it previously, or if it...

FAQ

Why is my discount code not working?

If your discount code is not applied, an error message will display on the checkout page. Your code may not apply if you have used it previously, or if it...

How can I use a discount?

Discount codes (also referred to as promo codes) can only be applied on the checkout page. If a code is applied correctly, you will see the applicable discount applied to...

FAQ

How can I use a discount?

Discount codes (also referred to as promo codes) can only be applied on the checkout page. If a code is applied correctly, you will see the applicable discount applied to...

How can I cancel or edit my order?

Once we begin processing an order, it can be difficult to edit or cancel it. If you would like to cancel or edit, please contact us as soon as possible. We cannot...

FAQ

How can I cancel or edit my order?

Once we begin processing an order, it can be difficult to edit or cancel it. If you would like to cancel or edit, please contact us as soon as possible. We cannot...