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Do you know how long it will take for the suspension to be lifted?

No. But we do know it requires MPI and Biosecurity to report that the outbreak has been eradicated.

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How does ZIWI ensure the safety of its products?

ZIWI maintains stringent quality control measures at every stage of production. Our ingredients are sourced from reputable farms and fisheries with proven safety records and strict biosecurity protocols. This is...

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Are ZIWI products at risk of avian flu contamination?

At ZIWI we insist on sourcing our products with strict biosecurity protocols in place. This is part of our commitment to ensuring the very best and safest quality ingredients go...

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How is ZIWI supporting New Zealand’s efforts to manage the outbreak?

New Zealand’s reputation for food production is core to our economic prosperity. That means New Zealand’s reputation relies on our biosecurity standards, regulations, and practices. At ZIWI we demand the...

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What should customers/consumers do if they have concerns?

At ZIWI, we value the trust you place in us and we’re committed to giving you peace of mind that our products are the very best for your pets.  Please...

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Why does the label on the can say 65% meat and organ content, but the website says 91-97%?

The 65% shown on our canned food packaging in Europe and the United Kingdom is calculated on an "as-fed" basis, which includes the water used during processing. This aligns with...

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Why does the meat and organ content on your European packaging differ from the website?

At ZIWI, we value transparency and want to ensure you understand the difference between the percentages you see on our packaging and on our website.

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ZIWI Peak® Steam & Dry는 어떻게 만들어지나요?

ZIWI Peak Steam & Dried는 생고기(닭고기, 쇠고기, 양고기), 내장 및 전체 해산물(고등어, 남부 청대구, 호키 및 정어리)을 현지 과일 및 야채와 혼합하여 완전하고 균형 잡힌 식사를 만들어냅니다. 재료는 당사의 독점적인...